1. Information We Collect

Personal Information

When you interact with our website or services, we may collect:

• Contact Information: Name, email address, phone number, company name
• Business Information: Job title, industry, company size, business needs
• Communication Data: Messages, inquiries, and feedback you provide
• Account Information: Login credentials and preferences if you create an account

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, clicks, referral sources
• Analytics Data: Website performance metrics and user behavior patterns
• Location Data: General geographic location based on IP address

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Provide AI solutions and customer support
• Communication: Respond to inquiries and provide relevant information
• Marketing: Send relevant content and service updates (with consent)
• Analytics: Improve our website and services
• Legal Compliance: Meet regulatory requirements and protect our rights
• Security: Detect and prevent fraud or unauthorized access

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Authentication and security
• Website functionality
• Load balancing and performance

Analytics Cookies (with consent)

• Google Analytics for website performance
• HubSpot tracking for user behavior analysis
• Heat mapping and user experience optimization

Marketing Cookies (with consent)

• Personalized content delivery
• Advertising campaign measurement
• Social media integration

4. Third-Party Services

We work with trusted third-party services:

• HubSpot: Customer relationship management and analytics
• Google Analytics: Website traffic analysis
• Vercel: Website hosting and performance monitoring
• n8n: Form processing and workflow automation

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

• Service Providers: Trusted partners who help deliver our services
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or asset sale
• Consent: When you explicitly authorize sharing

6. Data Security

We implement industry-standard security measures:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security audits and monitoring
• Employee training on data protection

7. Your Rights and Choices

Data Subject Rights (GDPR/CCPA)

• Access: Request copies of your personal information
• Correction: Update inaccurate or incomplete data
• Deletion: Request removal of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Withdraw consent for processing

Cookie Preferences

You can manage your cookie preferences at any time:

Update Cookie Preferences

8. Data Retention

We retain your information only as long as necessary:

• Active Customers: Duration of service relationship plus 7 years
• Marketing Contacts: Until you unsubscribe or opt-out
• Website Analytics: 26 months maximum
• Legal Requirements: As required by applicable law

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards through:

• Adequacy decisions by regulatory authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through:

• Email notification to registered users
• Website banner notification
• Updated "Last modified" date

12. Contact Information

For privacy-related questions or to exercise your rights:

13. Regional Specific Information

For EU Residents (GDPR)

Legal basis for processing: Legitimate interest, consent, contract performance

Right to lodge a complaint with your local supervisory authority

For California Residents (CCPA)

You have the right to know, delete, and opt-out of the sale of personal information

We do not discriminate against users who exercise their privacy rights